Complaints
We are committed to providing outstanding services to our valued clients.
If you are dissatisfied with our services, please contact us at:
Email: info@plusinsure.com.au
Telephone: 02 6024 6963
Or in writing to the following address, please mark the envelope “Notice of Complaint” Attention Compliance Officer
Plus Insure Pty Ltd
6/1 Stanley Street
Wodonga VIC 3690
We subscribe to Insurance Brokers Code of Practice and the Financial Complaints Authority (AFCA). If your complaint is not successfully resolved by our office within 30 calendar days from the date reported to our office, it can be referred to AFCA to assist in making an independent assessment of your issue(s).